BRWN-010047 - Managing Clients with Difficult or Resistant Behaviors: Establishing Boundaries and Framing Productive Confrontations
Preferred registration deadline: March 20th
3 CEs
This is an in-person workshop that will be held on Washington University’s Danforth Campus. The exact location and directions will be emailed to registered participants before the course date.
General Admission: $65**
**Eligible discounts can be applied during checkout.
Class size is limited to 30.
Course Outline
Content Level: Intermediate
Target Audiences:
Agenda:
- Introductions - 5 mins
- What is a difficult/resistant client? Definitions; Small group exercises - 25 mins
- What’s our part of the problem? How therapists contribute to resistance; Positive side of resistance - 30 mins
- Dealing with difficult clients; Motivation for change; Managing responses - 60 mins
- Dealing with silence; Disempowering “We, We” problem; Other tools for resistance - 50 mins
- Questions and Discussion - 10 mins
Learner Outcomes
- Analyze common causes of client resistance and challenging behaviors within the therapeutic relationship.
- Apply evidence-informed tools and strategies to address resistant and difficult client behaviors through experiential role-play.
- Recognize and reflect on the therapist’s own contributions to client resistance to strengthen therapeutic effectiveness.
- Demonstrate productive confrontation techniques and implement specific tools for engaging resistant clients more effectively.
Course Completion Requirements:
The Brown School is an approved provider of Social Work CEs in Missouri and Illinois. To earn credit, attendees must arrive at the scheduled time, attend the entire course, and complete an online course evaluation. You may still qualify for partial Social Work Missouri and Illinois CEs if you miss part of the training. CE Certificates will be available online within 10 business days of course completion by visiting your learner profile at https://ce.wustl.edu/portal/logon.do?method=load&parentSite=brown. You will receive an email notification with specific instructions for accessing the online certificate when it is available.
For more information about CEs, accessibility, refund/cancelation policy, our grievance policy or other inquiries please visit our About Us page or email brownprofdev@wustl.edu.